iNELS Support
We're here when you need us.
Technical support for certified iNELS partners and end customers — by phone, email, and on-site.
Ways to get support
Phone Support
Direct line to our technical support team during business hours.
+420800100671
Email Support
support@inels.com — response within 4 - 6 business hours for certified partners.
Partner Portal
Full documentation, firmware downloads, and ticket management.
On-Site Support
Certified engineers available for complex fault diagnosis and commissioning.
Training Academy
Online and in-person training for certified and aspiring partners.
Frequently asked questions
General
Submit a support request
Fill in the form below and our technical team will respond within 4 business hours.
Need urgent support?
Call our direct technical support line or email support@inels.com